Account

Delete your ListCentral account

You can delete your ListCentral account, and the data that goes with it, from the ListCentral mobile app, from the website, or by emailing us. Deleting an account is permanent and can't be undone.

In the mobile app

  1. 1Open the ListCentral app and sign in.
  2. 2Go to Settings, then the Subscription tab.
  3. 3Tap Delete account and confirm.

Your account is deleted straight away and you are signed out.

On the website

  1. 1Sign in at listcentral.ai.
  2. 2Open Account settings and stay on the General tab.
  3. 3Under Danger Zone, click Delete Account and confirm.

By email

If you can't sign in, email support@listcentral.ai from the email address on your account, with the subject “Delete my ListCentral account”. We'll confirm the request with you and delete the account within 30 days.

What is deleted

Deleting your account permanently removes:

  • Your profile: name, email address, phone number and password
  • Your dealership details, including its address
  • Your vehicle inventory, photos and listing descriptions
  • Your listings and their history in ListCentral
  • Connected Facebook accounts and the sign-in details stored for them
  • Leads and messages stored in ListCentral
  • Your settings, AI templates and team invitations
  • Google or Apple sign-in links to your account; for Sign in with Apple, we also revoke ListCentral's access to your Apple ID

Listings already on Facebook Marketplace

Listings that were posted to Facebook Marketplace live on Facebook. Mark them sold or delete them there before deleting your account, because ListCentral can't manage them afterwards.

What is kept

The only records kept are billing records held with our payment processor, Stripe: your invoices, payment history and subscription records. We keep these for as long as tax and accounting laws require. ListCentral never stores your full card number.

If you're the only person on your dealership's account, deleting your account also cancels its subscription, so you won't be charged again. If others on your team still use it, their plan carries on. Questions? Email support@listcentral.ai.